RETURN & REFUND POLICY

🧾 Overview

We aim to ensure customer satisfaction. If you are not fully satisfied with your purchase, eligible items may be returned under the conditions below.

📅 Return Window

Returns are accepted within 7 days of delivery.

✔️ Eligibility Criteria

To qualify for a return:

• Item must be unused and in original condition 
• Original packaging and tags must be intact
• Proof of purchase is required
• ❌ Non-Returnable Items

The following items are not eligible:

• Sale or discounted items
• Custom-made or personalized products
• Items marked as “Final Sale”

🔄 Return Process

• Contact support email with order details
• Receive return approval instructions
• Ship item back to designated return address
• Inspection will be conducted upon receipt

💳 Refund Policy

• Refunds are processed within 5–10 business days
• Refunds are issued to original payment method
• Shipping fees are non-refundable (unless error is on our side)

🔁 Exchanges

We do not offer direct exchanges. Customers may place a new order after returning eligible items.